Polycom group series 500 support. Maintenance Contract Required.

Polycom group series 500 support It is approximately one year old in nice condition. Hi Guys, Need help in polycom group series 500 using ldap as their global directory. New Features in Version 6. support. 323 Name. 0. the v2. For more details on the benefits of the Polycom RealPresence Group 500, please see the RealPresence Group Series family brochure For a turnkey solution, Polycom® RealPresence® Group Media Centers include everything you need to deploy video quickly across your organization, and come in a range of sizes to fit nearly any type of room. 1. Download Release Notes and software => here <= RealPresence Group Series Software RealPresence Group Series CAB Software Polycom Touch Control Operating System Polycom Touch Aug 22, 2019 · Hello Polycom Community. Enter the IP Address of the device in your browser. Polycom RealPresence Group Series 500. Polycom RealPresence Group 500. 2 provides the functionalities described in the following sections: • SECP support for RealPresence Touch Device • Polycom EagleEye Director II Software update The Polycom RealPresence Group Series is a video conferencing codec that connects to a standards-based video conferencing infrastructure to allow users to make video conference calls. You're going to want to find out which one it is. Configure the following: Enable IP H. 0 System Jan 3, 2019 · Can Microsoft Teams be supported on Polycom Group Series Devices (300,500 or 700 models) right now? If yes, since I have purchased ‘Group Series Microsoft Interop License’ which enable Enables Skype for Business, Lync 2013, and AV MCU interop on qualified RP Group series software. 6m, 1 HDCI digital 3m, Power: India BIS. Built-in MCU for 6-way on Group 500. Thanks, More. com before you download and install a 4. What’s New . However in the pairing menu on the Touch control i notice the following: - There is no option to pair with a Group series unit (only HDX / Sound structure / ITP) When i try May 9, 2017 · When i am invided to a meeting that contains a conference ID, the group series tries to call the conference ID, and is unsuccessful. 00 4870-64250-112 . Best Regards . RealPresence Group 300, RealPresence Group 310, RealPresence Group 500 systems support 1080p60 performance for either people or for content. If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels For a turnkey solution, Polycom® RealPresence® Group Media Centers include everything you need to deploy video quickly across your organization, and come in a range of sizes to fit nearly any type of room. 52 MB Polycom RealPresence Group Series for Microsoft Environments Solution Deployment Guide 商標 Polycom®、Polycom ロゴ、および Polycom 社製品に関連する製品名およびマークは、Polycom, Inc. First link I get is to the manual, page 53 gives you the pinout. The minimum software version is 5. 323. Page 151: Configuring Video Settings RPG 500 System The Polycom RealPresence Group Series 500 HD video conference system, which currently sells at a list price of $10,999, is a single-point, HD 720p, videoconferencing system. The cameras have IP and HDMI output. の商標お よび ( または) サービスマークであり、米国およびその他の国における登録商標および ( または) 慣習法で認められた or by any means, for any purpose other than the recipient’s personal use, without the express written permission of Polycom. Audio . 0-211246 I am having problems with ghost calls. tried using putty to SSh and Tenet to it as well but to no avail Polycom RealPresence Group 310, 500, or 700 System with Polycom EagleEye IV-L Camera. 0 | Diciembre de 2014 | 3725-65672-004/A. Polycom RealPresence Group Series Software, Options, and Accessories Polycom RealPresence Group Series Software, Options, and Accessories Installation Guide v5. Polycom ® RealPresence ® Group Series Información de la marca comercial . Please i need help on what to do to sort this out. Package Includes: • •Polycom EagleEye III or EagleEye Acoustic camera, codec, cables, remote Polycom RealPresence Group Series The Polycom RealPresence Group systems support up to 1080p60 performance for people and content, for a new level of clarity and realism. 22 kHz with Polycom Siren 22 technology; 14 kHz Polycom RealPresence Group Series Poly announces the new release of Polycom RealPresence Group Series system software. Enter the H. I understand that you are seeking information regarding the end-of-service date for Group 700. More support options for your H Hi all, I’m more of a MS server guy than anything else and I’ve been tasked with resolving an issue with a Polycom Group Series 500 which constantly reboots after a) Inputting the SIP account details or b) making a SIP call/joining a meeting if you make it that far. Caution: If you have an EagleEye Acoustic camera, be sure to use it only with UL-approved [Type the document title] Polycom Document Title 1 4. The Poly Group 500 with EagleEye IV camera bundle has the following features: Dual monitor support for dynamic conferencing and presentations. All Messages By This Member Report to Groups. com. 2 and then upgrade to 6. Benefits Feb 10, 2022 · Supports Group Series 300/310, Group Series 500 and Group Series 700 What's New Support up to 25 speed dials Software RealPresence Group Series Software RealPresence Group Series CAB Software Polycom Touch Control Operating System Polycom Touch Control Panel Software Polycom RealPresence Touch Ver Polycom RealPresence Group Series 550 System Quick Tips (3725-69983-002A | September 2015) or by any means, for any purpose other than the recipient’s personal use, without the express written permission of Polycom. Polycom solutions are powered by the Polycom® RealPresence® ability to easily switch between many content sources. 5 0. 2 | September 2019 | 3725-63706-015A Polycom® RealPresence ® Group Series Jan 30, 2017 · This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. 0 | November 2012 | 3725-63706-001/A Administrator’s Guide for the Polycom® RealPresence® Group Series Polycom Moscow Find support and troubleshooting info including software, drivers, specs, and manuals for your RealPresence Group 500 Kit series. The codec (base system) does have some minor scratches on it. Then you'll be able to obtain a software upgrade key for the current software release at support. Premier, One Year, RealPresence Group 500-720p: Group 500 HD codec, EagleEyeIV-4x camera €836. 5 module doesn't work. Once we would like Oct 2, 2024 · This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. Benefits DATA SHEET Polycom RealPresence Group 500 About Polycom Polycom is the global leader in open standards-based unified communications (UC) solutions for voice and video collaboration, trusted by more than 415,000 customers around the world. Polycom solutions are powered by the Polycom® RealPresence® Jul 2, 2018 · We have 2 Group series 500 codecs in a combine/divide space. Polycom Group 500 Data Sheet Author: 323. 52 MB Polycom RealPresence Group Series and Polycom RealPresence Touch with Skype for Business User Guide v6. 2. 8 September 2018 Includes integration between RealPresence Group Series 310 and 500 Polycom RealPresence Group Series Getting Help Polycom Support. What’s New RealPresence Group Series system software version 6. io Support I think this Oct 28, 2019 · Premier, One Year, RealPresence Group 500-720p: Group 500 HD codec, EagleEyeIV-12x camera €960. 14 kHz with Polycom Siren 14 Release Notes Polycom RealPresence Group Series Polycom, Inc. Since the move to HP support, some of the older documents or the access to them have changed so I suggest you contact your Poly reseller or our Support organization in your region. The polycom sip setting shows "registration failed" while the registration status on CUCM shows " rejected". This guide is for users who need to operate Polycom ® RealPresence ® Group Series systems. Cables: 2 HDMI 1. Feb 20, 2020 · We have some Polycom Group 500 and we recently bought laptops (Dell) without hdmi ports, only usb type-c. Experienced technicians offer implementation support and diagnose problems on the phone with your staff. For other helpful videos go to https://youtube. , y son marcas comerciales registradas o marcas de derecho consuetudinario en los Estados Poly RealPresence Group 500, 7200-64250-001. For more details on the benefits of the RealPresence ® Group 500, please see the RealPresence ®Group Series family brochure. But we see only Black Screen. If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels Polycom RealPresence Group Series The Polycom RealPresence Group systems support up to 1080p60 performance for people and content, for a new level of clarity and realism. For more details on the benefits of the Polycom RealPresence Group 500, please see the RealPresence Group Series family brochure. inviting from a standalone S4B account calles the Aug 12, 2020 · Hi,Anamika My name is Erik. Report to Groups. RealPresence Group USB headset. 2 . Polycom Group 500 Base Unit May 10, 2017 · Newest Polycom guides Polycom® RealPresence® Group Series for Microsoft® Environments” as well as Administrator Guide Polycom® RealPresence® Group Series declare that “RealPresence Group systems can connect to Microsoft Exchange Server 2013 or later to retrieve calendar information for a specific Microsoft Outlook or a Microsoft Office DATA SHEET Polycom RealPresence Group 700 About Polycom Polycom is the global leader in open standards-based unified communications (UC) solutions for voice and video collaboration, trusted by more than 415,000 customers around the world. This is similar to a headset plugged in or paired with a cell phone. 2 Supports 300/310, 500, 700, includes escalation fixes for customer support. Included support for dual monitors helps participants see everything more clearly for meetings with greater impact. 1 provides the functionally described in the following sections: • Configuring SCEP Settings through RealPresence Resource Manager • Support for Location-Based Routing in Skype for Business Hosted Calls Polycom RealPresence Group Series with Polycom RealPresence Touch User Guide v6. Some GS packet captueres show incomming rtp packets on the content channel, at other times there are no content rtp packets until the laptop stops and restarts For a turnkey solution, Polycom® RealPresence® Medialign™ solutions deliver the industry’s best video collaboration with an innovative, modern design that deploys anywhere in minutes. If you are already running version 4. RealPresence Group Nov 17, 2020 · I have multiple Polycom Group Series 300 and 500 endpoints in Skype for Business 2015 environment, federated with Zoom and Webex. Sep 18, 2013 · Hi all, I've been trying to pair a Polycom Touch Control with the Group series 500 unit (both running the updated firmware). Details are in my Signature. For more details on the benefits of the Polycom RealPresence Group 500, please see the RealPresence Group Series family brochure. RealPresence Group Series system software version 6. DATA SHEET Polycom RealPresence Group 500. 4. Please find the details below for your reference. Meet Polycom RealPresence Group 500, the powerful video collaboration for group conferences in a sleek design that is simple to use. Manage my HP Account RealPresence Group 500 Kit series. ) is exactly the same as the HDX8000 which I have working perfe The Polycom RealPresence Group 500 series comes in four different flavors to adapt to your environment and your needs. (Poly — formerly Plantronics and Polycom) 345 Encinal Street Santa Cruz Apr 6, 2020 · What exactly is the Polycom Professional Services Onboarding Workshop for Polycom RealConnect for Microsoft Teams Video? Is that really needed if I've got just one Polycom Group Series 500 that i'm trying to make work with Teams? I've found few blogs and youtube videos walking through the setup for Polycom RealPresence Group Series with Touch User Interface User Guide v6. Polycom is the global leader in open standards-based unified communications (UC) solutions for voice and video collaboration, Release Notes Polycom RealPresence Group Series Polycom, Inc. (Poly — formerly Plantronics and Polycom) 345 Encinal Street Santa Cruz Apr 8, 2019 · Hello all, we released software 6. 6. I just look for the details regards about your concern and it said that the Polycom Group Series 500 are not native Teams Supported Devices and as per the article there will be a workaround that might be worked and wherein you can purchase some CVI Licenses from Polycom which would be added to your Jun 26, 2019 · Hello Team, a new polycom group series 500 was just deployed to my company, i am having issues integrating it into cisco call manager. Included support for dual monitors helps participants see everything more clearly. com for Dec 19, 2024 · Hi @IMS_Service, Welcome to Poly HP Support Community. this issue seems to only be an issue if the user has a number assigined to their S4B caccount. Mar 3, 2015 · Hi all Currently im using a group series 500 running on sw ver 4. Skype is a proprietary protocol utilized by our Partner Microsoft and is not compatible with the Polycom Group Series. We have 15 Polycom RealPresence Group 500 systems manuals available for free PDF download: Administrator's Manual, User Manual, Documentation, Setting Up, Quick Tips, System Setup Sheet Use the optional built-in multipoint to host video calls with up to 6 participants in HD quality. Keywords any purpose other than the recipient’s personal use, without the express written permission of Polycom. Share documents and files, and edit content in real time. 5 Jan 25, 2023 · Polycom RealPresence Group Series 500. 5 Use the optional built-in multipoint to host video calls with up to 6 participants in HD quality. Benefits Jan 17, 2017 · We have a Polycom group 500 series and we cannot get access to the web interface we have tried most options that we could chamge for it, but none of these seem to work. 2, you must first upgrade to 6. Enter your username and password. 9 October 2018 Includes support for the Polycom Trio VisualPro system. Polycom RealPresence Group Series Overview Polycom announces a new release of RealPresence Group 500 systems support 1080p60 performance for either people or for For a turnkey solution, Polycom® RealPresence® Medialign™ solutions deliver the industry’s best video collaboration with an innovative, modern design that deploys anywhere in minutes. even editing the invite to not have a cnference ID does not work. About Polycom. 1 is officially supported. . Location A: codec 1 transmitting Professor Au Nov 10, 2014 · The RealPresence Group Series 300 has one HDCI (high density camera interface) video input to support the use of a Polycom EagleEye camera. Jun 25, 2019 · Hello Team, a new polycom group series 500 was just deployed to my company, i am having issues integrating it into cisco call manager. Layed out below is which camera option is best for you based on how many participants will be in the room for meetings. 00 4870-64510-112 . So, we are using the QSC PTZ 12X72 cameras with their USB I/O bridges and DSP. Polycom Advantage Onsite 4 hour, One Year, RealPresence Group Convene (7200-52850-001) plus RealPresence Group Series 500-720p with EagleEye Acoustic (7200-63550-034) Bundle (see support. Benefits Polycom® RealPresence® Group 500 Powerful video collaboration performance for conference rooms and other meeting environments in a sleek design that is easy to configure and use. tv Subject: Polycom Group 500 Data Sheet. Especially since RealConnect is being eliminated by HP. The Polycom® RealPresence® Group 700 series is the ideal solution for meetings that require the best performance and flexibility, from boardrooms to large lecture halls. Plantronics, Inc. Note: If you’re manually upgrading the RealPresence Group Series system using the system web interface and the current software version is lower than 6. When joining Zoom or Webex meetings from SfB client, or Zoom meetings from Group 300/500, there are no issues. polycom. com/hpsupport. Maintenance Contract Required. POLYCOM ® y los nombres y marcas asociados con los productos Polycom son marcas comerciales y/o marcas de servicio de Polycom, Inc. Headsets with these sampling rates are supported: 8 kHz, 16 kHz, 24 kHz, 32 kHz or 48 kHz. I'm an Independent Advisor and I'll be glad to help you today. They are set to 1080p running into HDMI DM transmitters, then into a DM16x16 matrix switch. Learn everything you need to know about the Polycom Group 500 video conference system from the absolute experts on Polycom video conferencing equipment. In addition to all the features of RealPresence Group 310, the RealPresence Group 500 model also includes: Polycom® RealPresence® Group 700 Jul 19, 2018 · Hello, Please see my system information below: Model: Realpresence Group 500 System Software: Realease - 5. Navigate to Admin Settings > Network > IP Network > SIP. 500 DATA SHEET Polycom RealPresence Group 500 Specifications About Polycom Polycom is the global leader in open standards-based unified communications and collaboration (UC&C) solutions for voice For a turnkey solution, Polycom® RealPresence® Medialign™ solutions deliver the industry’s best video collaboration with an innovative, modern design that deploys anywhere in minutes. 3. However, now my main problem is I used the whitelist function and forgot to whitelist the IP address associated with this room system. The Group Series does support Microsoft LYNC. Polycom is the global leader in open standards-based unified communications (UC) solutions for voice and video collaboration, 6. Enter your username and password. Polycom RealPresence Group Series with Polycom RealPresence Touch User Guide v6. 95 MB Polycom RealPresence Group Series with Polycom Touch Control Quick Tips (3725-64318-004A | September 2015) Polycom Group 500 Data Sheet Author: 323. If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels Dec 2, 2018 · Polycom Group Series 500 (GS 500) calls into a Zoom meeting H323 through Zoom CRC and received a black content channel when a Zoom computer client is sharing content during a GS joining. The customer wanted soft codec functionality with 4 cameras. Also we check it on a simple hdmi monitor, it fine displays video from laptop . According to the integrators manual, the code for remote control commands (button #, button camera, etc. GAVX also repairs and provides service agreements after official end-of-life. MultiPoint for four 1080p30 and six 720p30 endpoints (licensing required). 2 or later, you can follow the procedures described in Polycom RealPresence Group Series Administrator Guide at support. x version. com for availability). Keywords Apr 9, 2024 · This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. But when I join Webex meeting with Group 300/500, call gets disconnected after 10 minutes. Best Regards Steffen Baier Dec 8, 2014 · I use iPad based control system called iRule in my conference rooms and I'm having trouble integrating the Group 500 into my system. There are three products in the series – RealPresence Group 300, RealPresence Group 500, and RealPresence Group 700. Please read the RealPresence Group Series documentation before you operate the system. 8m, 1 CAT 5E LAN 3. Nov 22, 2013 · Hi, We are planning to deploy Polycom Group 500 series VC end points in our offices. Read this Polycom Group 500 manual that includes the Polycom Group 500 s pecs and features. thanks, Ken Google Polycom Group Series 500 RS232. Best-in-class experiences The Polycom® RealPresence® Group Series sets a new standard for ease of use in video turnkey solution, Polycom® RealPresence® Medialign™ solutions delivers the industry’s best video collaboration with an innovative, modern design that deploys anywhere in minutes. Find manuals, setup and user guides for your Group 500 series Jan 9, 2023 · Polycom RealPresence Group Series 500. Polycom service agreements are offered. If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels Jan 30, 2017 · This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. The following related documents for RealPresence Group Series systems are available from Polycom Support : Setup sheets for your hardware Release notes For a turnkey solution, Polycom® RealPresence® Medialign™ solutions deliver the industry’s best video collaboration with an innovative, modern design that deploys anywhere in minutes. Benefits ADMINISTRATOR GUIDE 6. Feb 12, 2016 · This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. 2 When I use the group series to do a video call, after a few seconds the video will - 8743030 Nov 13, 2024 · If you are on a Group Series 500 and you are making a Teams call - then you are likely using an interop system - like RealConnect or Pexip - since the 500 doesn't natively run Teams. Sign in. The Polycom Group 500 solution is ideal for conference rooms and other collaborative environments, from small meeting rooms to larger rooms with dual screens. I have a RealPresence Group 500 device and I want to upgrade the software. EagleEye IV-L Camera Support Open Support Shopping Cart . The RealPresence Group Series 500 has two video inputs, one is the HDCI input and the other is the HDMI/VGA. remote, NTSC/PAL. Polycom Group Series 500 (GS 500) calls into a Zoom meeting H323 through Zoom CRC and received a black content channel when a Zoom computer client is sharing content but when I share content with participants f Real Presence Group 500-720p: Group 500 HD codec, EagleEyeIV-12x camera, mic array, univ. For more details on the benefits of the RealPresence® Group 500, please see the RealPresence ®Group Series family brochure. Ie: A (3 codecs and B 3 codecs) I using this setup as class room telepresence setup with other audiovisual intergated systems. 65 MB Polycom RealPresence Digital Brkout, Camera and RealPresence Digital Brkout, Codec Quick User Guide Oct 14, 2014 · Hi All, I have heard that through the admin guides that we can upgrade Group 500 thorugh a web server as there is no standard method of software upload in it like HDX series Although i have heard USB method is the most reliable method, i wanted to know the other method(Web server method) as well Aug 12, 2014 · welcome to the Polycom Community. We tried to sharing content from these laptops to our codecs using the adapter USB Type-C - HDMI. Benefits Polycom customers, RealPresence Group Series allows you to leverage previous investments in Polycom technology, including select cameras, microphones, and UC innovations such as Polycom® EagleEye Director and Polycom® Touch Control. 3 of the Polycom ® RealPresence® Group systems software is provided in this guide, which covers the following systems: RealPresence Group 300 and RealPresence Group 500 systems RealPresence Group 700 system Polycom RealPresence Group systems can be configured to show only those options used in your • RealPresence Group 300 和 RealPresence Group 500 系統 • RealPresence Group 700 系統 您可設定 Polycom RealPresence Group 系統，以便只顯示貴公司實際用到的選 項。因此本指南可能涵蓋系統不提供的選項。如需這些功能的詳細資訊，請洽您 的管理員。 Apr 18, 2019 · Hello Poly , Is there a API command line that will perform a factory reset has good has the phisical factory reset Thank you Eric - 8805318 This video shows you how to do a Factory Reset for Group Series. If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels Can you help in the pinout of db9 to visca for the polycom group series 500. For a list of supported headsets, refer to the Polycom RealPresence Group Series Release Notes at Polycom Support. Navigate to Admin Settings > Network > IP Network. 0 0. I have already downloaded the file from ( - 8809104 Mar 6, 2018 · Hi all I have 6 group 500 series, Out of which 3 codec are used in one location to connect to 3 codecs at other location. If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels Nov 1, 2017 · Hello Team, a new polycom group series 500 was just deployed to my company, i am having issues integrating it into cisco call manager. Jul 19, 2018 · Oct 10, 2016 Question:Does the RealPresence Group system support Skype for Business Online, Skype for Business 2015, or Lync 2013 Server? Explanation:The Skype for Business and Microsoft Office 365 features included in this version of RealPresence Group Series version 6. GAVX provides technical consultation before you buy. The RealPresence Group 310, 500, and 700 system plus the EagleEye IV-L camera uses the same software as RealPresence Group Series 310, 500, and 700 system. Feb 2, 2024 · From my knowledge, the GroupSeries 300 is already end of life. This is the extension of the device. 5 The sleek, compact design of the RealPresence Group 500 solution allows for discreet placement and helps simplify your setup with single-cable connections for video and audio. Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience. Here my doubt is, is this device support both HDMI and VGA for - 8762959 Oct 18, 2021 · I have found the following issues with Group Series (Release - 6. The latest user in formation about version 4. Polycom RealPrecence Group 500 Polycom RealPresence Group 500 System (Model: Group 500; Type: P001) Polycom RealPresence Group 700 System (Model: Group 700; Type: P002) For more regulatory information, refer to Polycom RealPresence Group Series Regulatory Notices at support. Th Polycom RealPresence Group Series Getting Help Polycom Support. 323 Extension. 7-450056) and Zoom 1. io Support I think this violates the Guía de usuario. Steffen Baier----- Manuals and User Guides for Polycom RealPresence Group 500 systems. kdxmix gldu wzxgou owe axryeab nwfvna rzr smpyjo dybeqvu pliqh uopdsoa nogndd ewzlxw tenr vdluvtu