Hp pavilion x360 touchpad not working windows 11. - Updating my laptop.

Hp pavilion x360 touchpad not working windows 11 You don’t need to try them all; just work your way down until your problem is solved. I see that you are facing an issue with the touchpad on your Laptop. I have looked on other threads to try and get an idea. 3085) In the device manager there is an "I2C HID-device" with the following hardware ID: Oct 11, 2024 · In your description, your HP Pavillion x360 touchpad and keyboard are not working. I have tried the following things: Dec 20, 2021 · The pointer in my laptop was acting crazy. Hi! I am trying to fix the touchpad on my hp computer. The touchpad a Mar 19, 2024 · Re-seat the Touchpad Cable: If you're comfortable, you can try opening up your laptop (if it's not under warranty) and re-seating the touchpad cable. Jan 3, 2023 · 1. Jun 23, 2022 · Where can I find the Windows 11 drivers for my HP Envy 13-ba0010xx? I am looking to install the driver for the HID compliant touch screen. This seems to be a common problem with 360 laptops on the internet, and I tried from previous posts, but none of them seem to work. The I2C HID Device (one of the 2) is showing an error. and there is no mouse or touchpad in the device manager. (Code 10)" in the device manager. The operating system thinks it is been used as a tablet (WIndows 11). Apr 25, 2020 · I understand that the touchpad is not working. I will be glad to help you. – Switching between Tablet and laptop mode. I am using hp pavilion x360 convertible 14-dh1xxx more than 2 years and works perfectly but after updates and upgrade to Windows 11 keyboard and touchpad not working. The touchpad used to stop working before too a couple of times but was always resolved on rebooting or updating the laptop. Thank you for posting your query, I will be glad to help you. I have tried my hardest to look for new Drivers on the HP Website, but I am constantly reminded that there are no HP Drivers supported for my Laptop on my current Operating System (Windows 11 23H2). Nov 5, 2024 · Hello, after updating my HP Pavilion x360 Convertible laptop to Windows 11 my touchpad is not working after some days. Oct 27, 2023 · So I got them replaced. Power button, touchpad, fingerprint reader and any external keyboards work fine. I have looked at online forums on how to fix it and it was suggested that I update the driver. Open Device Manager and locate the I2C HID Device under Human Interface Devices. Since you've done a driver reinstall and a clean reinstall of Windows 11, and the problem persists, it's clear that there may be an underlying issue that requires a more in-depth approach. After this, I have found that the touchpad no l Jan 17, 2024 · It seems like you've already taken several steps to troubleshoot the issue with the touchpad on your HP Pavilion X360 2-in-1 laptop. Check Device Manager: Right-click on the Start button and select Device Manager. I will try to help you. Oct 10, 2023 · HP Pavilion x360 Convertible 14-dy0166TU (4X742PA Operating on Windows 11 Product: 4X742PA My touchpad isnt working at all, have tried rolling back - 8885880 Nov 28, 2021 · Touchpad stopped working . Just to mention, when in bios, keyboard and TouchPad are working. Please notice : I have the same issue when I'm starting in safe mode Nov 24, 2024 · After upgrading the OS to Windows 11 pro, everything works except Keyboard and touchpad. The BIOS version is F. Go to Hardware and Sound, scroll down to Synaptics ClickPad and click on it. We are having a continual issue with the Touchpad where the ELAN Precision Touchpad Filter Driver is disappearing and the touchpad becomes inoperable. Go to Settings > Windows Update and check for any available updates. – Hardware issues – Touchpad is disabled – Interference due to third-party software. The Feb 8, 2024 · The touchpad for my HP Pavilion x360 Conv 14-dy0xxx isn't working. If I plug in a mouse, I can use that, however, the touchpad next to my keyboard will not work. Here are the solutions you can try to fix the HP laptop Touchpad not working. Sometimes it can be accidentally turned off. First, restart the computer and tap on F10 during restart, once on the BIOS screen, move the mouse cursor around to check if it works normally, Aug 29, 2023 · Product: HP Pavilion x360 Laptop- 14m-dw0023dx My touchpad is not working after updating windows 11 , I can't find any driver also in device manager. Moving the mouse onscreen become so slow, I tried reinstalling the driver but it didn't work and when trying to open Syntouchpad app I get this message : "This application is not supported in this system. - Disabling and enabling the I2C HID Device. the ESC key does work however when starting up and in the BIOS and if I use a boot usb like hirens boot cd, it also works so the hardware itself is fine, it just will not work in windows 10. 4. So I knew it wasn't a hardware issue. First, you have to update the BIOS and then try to update the touchpad drivers. The device cannot start (code 10). It is working as a tablet only Dec 5, 2024 · I followed steps on a similar discussion post; however, when going to the Device Manager and expanding the Human Interface Device or mice and other pointing device, there was nothing called "HID Touchpad Driver". - 9238969 As soon as the Windows 11 OS got loaded Jan 27, 2022 · HP Laptop touchpad not working in Windows 11 properly? Here's the solution. Oct 25, 2023 · If that does not work, some HP laptops have a function if you tap the top left corner of the touchpad twice, that enables it. Sep 3, 2024 · Hi @sohite,. - Remaking an "Upperfilters" file. When testing the Keyboard or the TouchPad thru BIOS before windows 11 loading, both working very well. its been almost two year where my touchpad hasn't been working and its quite frustrating no to have touchpad working, in the end Mouse isn't all the thing we need. -Type msinfo32 and hit enter. I understand you're dealing with a touchpad issue after updating your HP Pavilion x360 Convertible 14-dy1xxxx to Windows OS 23H2. ️ ️ ️ 𝐌𝐎𝐑𝐄 𝐑𝐄𝐋𝐀𝐓𝐄𝐃 𝐖𝐈𝐍𝐃𝐎𝐖𝐒 𝟏𝟏 Dec 5, 2024 · HP Pavilion x360 Convertible 14-dh1xxx TouchPad and keyboard not working as soon as Windows 10 OS got loaded. I'm pretty sure it's a software issue (specifically an issue from within windows) as it works just fine und Dec 28, 2023 · If you're experiencing issues with the touchpad on your HP Pavilion x360 after updating to Windows 11, you can try the following steps to troubleshoot and resolve the problem: Check for Updates: Ensure that your operating system and drivers are up to date. I have just upgraded to windows 11, I find that the product drivers and downloads page does not contain the word windows 11. Feb 3, 2025 · my hp Pavillion x360 windows 11 keyboard and TouchPad are not working as soon as the windows start up. Dec 12, 2023 · Encountering touchpad problems on your HP Pavilion x360 Convertible 14? This troubleshooting guide offers solutions to address touchpad functionality issues. Dec 22, 2021 · Touchpad and Keyboard both got stop working once Windows 10 OS got loaded. 8. Feb 5, 2024 · After the release of WIN 11 23H2 update around Mid-Nov'23, HP Pav X360 14 Convertible PC 14 - dy0000 laptop's touch pad has started behaving erroneously. reinstalled latest drivers from hp . I have tried the HP PC Hardware Diagnostics and could not found any problem there. The keyboard and touch pad works fine before windows 11 load i. - 8959829 Need Windows 11 help? My laptop is hp pavilion x360. Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Worked in BIOS but only for a few seconds in windows. The issue is software-related and likely caused by d Jan 30, 2019 · Please my hp pavilion x360 covertible 15br0xx keyboard and touch not responding after updating the driver,i have tried several means and its not working so please i need your help. I can use USB mouse, but touch pad is not working. 2) Check for updates. Download Windows 10 Driver and Install in Compatibility Mode : Go to the HP Support website and download the latest Windows 10 driver for your Elan touchpad. I cannot see the touchpad in the device manager. Make sure the touchpad is enabled. at first, it was intermittent and would only stop working when the battery was low - to remedy this I would charge it up and restart Oct 9, 2023 · The cursor used by my Window 11 touchpad has disappeared and i have spent a massive amount of time trying to fix this. Here are some steps you can take to troubleshoot and potentially resolve the problem. There seems to be no way to download, install, or connect a device for the touchpad. The touchpad driver is completely missing on my device manager. thus it stopped working. FYI, I'm also a Windows Insider in the Beta Channel and this touchpad problem has struck me once, that was a few months ago. But after 7 days, there was an automatic installation of updates and now they are not working again. Feb 11, 2017 · Hi, I am using a HP Pavilion x360 convertible running windows 10 64 bit. Pls let me know for the fix if any one come across Sep 21, 2016 · I opened up my laptop and suddenley I can't two finger scroll anymore. Welcome to The HP Support Community. Verify Touchpad Is Enabled Here's the steps you can try. On your keyboard, press the Windows key + I to open the Settings app. These should work without any issues. Someone previously fixed the issue by disabling a specific component in Windows, which allowed the keyboard and touchpad to work again. Tags (2) Tags: Fix: HP Laptop Touchpad Not Working in Windows 11Fix HP Touchpad Not Working in Windows 11: If you are facing an issue where your HP Laptop mouse pad/touchpa Jan 24, 2023 · My Touch Pad on my HP Pavillion x360 model number 14M-CD0006X] isn't working. 2 If it is still not working, go to the support page for your laptop on the HP website to download and re-instal the version of touchpad drivers they provide. Use these suggestions to fix this issue. Locate the Touchpad Driver: Look for Synaptics or ELAN Touchpad Driver under the "Driver - Keyboard, Mouse, and Input Devices" section. I downgraded my windows 11 to windows 10, for a week my keyboard and touchpad started working again. Also I can use the keyboard in BIOS module as well. - Pressed F2 during the start-up of my laptop and running tests. Nov 21, 2023 · My understanding - for the current session, windows will not try to cut the power even if ELAN touchpad device is not in use and that way touch pad will work for the given session at least. OS: Windows11 Home single language. . I have check the driver for the touch pad and latest is available windows 11 ,22H2 version. This is a great place to post questions and find answers. I tried to install hp drivers from the support page (sensor, graphics, etc) but nothing works. When I plugged it back in and turned on my laptop, my keyboard and my touchpad are no longer working. right after updating to newest bios it worked for a little while then stopped working . What is the exact model of your HP x360 Convertible computer? To check the system model proceed with these steps. Enable the Touchpad. Component diagnosis give no result (as no interaction possible). Nov 10, 2023 · If possible, I would like to know solution for touch pad issue if BIOS update doesn't solve this issue. when I run BIOS or Hardware diagnostics . I got the suggestion to update my touchpad drivers. I have the windows 11 and my computer is an HP Pavilion x360 Convertible and the touchpad will not work. I noticed that you tried the automatic search for updated drivers and tried uninstalling the latest . Jan 3, 2024 · Hi @siddu_09,. same issue . When looking for it this is what happens: The device does not show up initially in the Device Manager and neither does Mice and Pointing Devices. But d Aug 13, 2022 · Hello, About 5 months after purchase, the touchpad on my Pavilion x360 14 (14-dy0000) stopped working. one 12c his device in device manager has a yellow exclamation point . Visit the HP Support Website: HP Support - Drivers & Software; Enter your model number: Input 15-da0447tx and select the correct product. I see that the touch screen of your HP Pavilion x360 14 Convertible PC 14-dy0000 (23S36AV) is not working. I have tried updating the drivers via Device Manager and uninstalling and reinstalling them, as well as restoring the BIOS to default settings. Device Manager not showing issues. Aug 28, 2024 · The touchpad of my x360 14-dh17010ng is not working in windows, but is working just fine in the UEFI BIOS and the Boot menu. With Windows 11 the Elan I2C touchpad frequently stops working, which causes the mouse pointer to completely disappear. A new icon for my touch pad was also seen in the task bar. HP Pavilion *360 Laptop- 14m-dw))23dx Apr 7, 2020 · the keyboard and touchpad are not working in windows 10 on this laptop and its driving me nuts, nothing seems to fix it. Though the system has compatibility with windows 11, the Sep 27, 2022 · Hi, After updating from Windows 11 21H2 to 22h2, my intergrated laptop keyboard has stopped working completly. Mar 10, 2024 · My system is running on Windows 11 23h2, installed 2023-02-20, for some weeks now my touchpad does not work properly actually not at all know, but the drivers available on the hp website are only for Windows 11 22h2. Model: HP pavilion x360 convertible. Thank you for posting your query. Someone Please Help! Sep 17, 2020 · On the HP website there was comment to see if there was a hardware problem, so by powering down and then power on but keep pressing the Esc key, will revert to no windows (is it still called "dos") with how the computer starts up. Other times it will keep clicking while I move the cursor making me select whatever I'm on at the moment. Initially it was working fine and all of a sudden touch pad not working. How is this possible if my device comes with a touchpad? Jan 7, 2024 · If your HP laptop touchpad is not working in Windows 11/10, the issue might be the touchpad driver. but my operating system is Windows 11 and my laptop doesn't support Windows 11 (despite Windows suggesting the OS upgrade and allowing it to occur! Apr 14, 2020 · I have a HP Pavilion 14 (ce3004tx) that uses a Synaptics SMBus ClickPad, the pad has been working fine since I got my laptop months ago. Furthermore, I upgraded it to Windows 11 in 2021 or 2022. Refer to this document: HP Pavilion x360 14 Convertible PC 14-dy0000 . - Checking for cursor suppresion. The mouse cursor does not appear on the screen. But the other features/gestures are not working: 1) Scroll 2) Zoom 3) The left and right buttons do not respond and al Feb 3, 2025 · The keyboard and touchpad work in BIOS/UEFI and during UEFI diagnostics, confirming the hardware is functional. Here's a step-by-step guide to resolve this issue: 1. Disable and Re-enable the Device in Device Manager. A. Here’s how you can resolve this issue: 1. Nov 23, 2024 · In my HP Pavilion x360 Convertible 14m-dh0xxx notebook, the keyboard and touch pad do not work. I have tried restarting my laptop, which temporarily fixes the issue until Feb 27, 2023 · Hi, I have an HP Pavilion x360 14 Convertible Laptop. HP Diagnostic When your laptop touchpad stops working, it's easy to go into a panic. Run the installer in compatibility mode: Jan 3, 2018 · Hi, I have had the above laptop for a few weeks, at first the touchpad was fine, now it does not work at all. Sep 9, 2024 · If HP doesn’t offer a driver for your OS version, you can try installing a driver for a slightly older version (e. Upon windows 11 loading, both stopped responding and unable to login, and have to use virtual keyboard. Microsoft please work with vendors before pushing updates. Jun 14, 2020 · Moreover, when in tablet mode, the auto rotation of the screen is also nor working. I have uninstalled all updates, but the problem still persists. I tried updating it , but get an error: Windows found drivers but encountered an error when attempting to install them. e. When selecting the options from the dropdowns on the driver support page, it only gives me the option for Windows 10. If you can't move your mouse cursor, it's hard to get much done on your computer. It seems l Sep 3, 2024 · Need Windows 11 help? Touchpad not working HP Pavillion x360. 22621. Jan 8, 2024 · The touchpad driver for win11 23h2 64 bit is not available. This video covers performing resets, updating the drivers, and t Nov 13, 2022 · My laptop touchpad stopped working. Product: HP Pavilion x360 14 Convertible PC 14-dy0000 (45W97AV) Aug 13, 2024 · Hi. Jul 18, 2024 · HP Pavilion x360 Convertible 14-dy0xxx -Installed Windows 11 ,23H2 and Touch pad got disabled. If you go to the mouse settings, in the ELAN section there is no option available to you, as if the drivers for the touchpad have been completely removed. Tags (2) Tags: Aug 7, 2024 · Laptop serial number ***BLEEP*** , windows 11 version 21H2. May 5, 2022 · And after that my synaptics touchpad stopped working, and the application for the trackpad crashes while I try to open it and then it showed a dialog box saying some other drivers are installed for the touchpad so we are uninstalling synaptics touchpad. Jul 17, 2024 · Hi, community. Tags (1) Tags: Nov 23, 2024 · My touchpad will either randomly hardly work or completely fail to work mainly on the left side. I have noticed that I2C HID Device is showing "This device cannot start. The keyboard works when I enter the BIOS, but after Windows Feb 28, 2024 · My product is an HP Pavilion x360 14 Convertible PC 14-dy0000 (23S36AV) with Windows 11; I've found my touchpad doesn't work at all, even though I followed all the advice proposed by the HP virtual assistant. I have done all Windows updates, updated the driver and still connot get it to work. Use the easy, automated solutions below to fix keyboard, mouse, touchpad, and clickpad-related issues for HP laptops and computers. HP Support Assistant: Use the HP Support Assistant application (if pre-installed) to check for and install any available updates or fixes. Build: 22631. " Dec 3, 2024 · If the touchpad on your HP Pavilion x360 convertible laptop stopped working suddenly, try the following steps to resolve the issue. Mark Topic as New; † The opinions expressed above are the personal opinions of the authors, not of HP. Online there is a massive number of posts relating to the same problem being experienced by a lot of people. Laptop HP Pavilion X360 Convertible 14-dh1xxx. - Pressing down on touchpad. g. Jul 4, 2024 · Reasons for Touchpad not working – Outdated touchpad driver – Certain keys are causing the HP laptop to get stuck. May 15, 2023 · i have the HP Pavilion x360 convertible and my mouse/touchpad has completely stopped working. HP Pavilion x360 14 Convertible PC 14-dy0000; Windows 11 23H2; Driver I2C H2C version: 10. I tried to update windows, reset the system, BIOS update, and nothing is working 😞. I tried to install the HP drivers with the exe file, but the exe extracted the files and then nothings happens. NET Framework update and even looked at the Event Viewer, thank you for your efforts in trying to resolve this issue, your efforts deserve to be recognized. i tried everything from updating the drivers form Device manager to installing drivers from Apr 13, 2024 · slowly my touchpad would stop working since updating to windows 11 in january. tried uninstalling both in device manager . My touchpad stopped working. Nothing is a permanent fix. Pls let me know for the fix if any one come across Sep 4, 2022 · Hi @ T8001 Welcome to the HP Support Community. It's been about 2-3 years since everything was working fine, but since Jan 2025, my cursor has started lagging; it disappears and suddenly appears while typing, the words get jumbled Aug 11, 2024 · Hi, This is Sreedatta, After the 23H2 update in my \\HP Pavilion x360 Convertible 14-dy0xxx, I found an issue. I’ve had my HP Pavilion x360 for around four years, and it has been in perfect working condition until recently. 2. It can select by single finger tapping, right click by two finger tapping, and open the Windows Start Menu by three finger tapping. Sometimes, it is working but the reason is unknown to me. When it stops working, in the Device Manager the 'I2C HID Device' usually has a yellow exclamation point and the Device Status says "This device cannot start. Apr 22, 2022 · Hi, I just have a small question. Thank you for posting your query, I will be glad to assist you. The mouse cursor disappears and only when there is a windows update does it come back for one use. Restart Your Laptop: Sometimes a simple restart can fix driver-related issues. I cannot see any touchpad in my settings. Then, in the device manager almost everything got in Oct 19, 2023 · Hi, Keyboard or TouchPad are not responding. Nov 19, 2024 · I understand the issue with your touchpad not working after the Windows 11 update on your HP Pavilion x360 convertible 14t-dy100 could be caused by a conflict or corruption in the touchpad drivers or system settings. 7. OS = Windows 11 22H2 (Build 22621. I did not disconnect them initially, but I did double check and make sure everything is connected ti the system board properly. Thru the device manager, I uninstalled both th Mar 8, 2025 · The ELAN Precision TouchPad is not working on HP Pavilion x360 Convertible 14-dy0607nz (435H7EA) with Win 11 home 23H2. Jun 15, 2024 · work anymore. Oct 27, 2024 · My Hp Omen Synaptics Driver isn't working after The Windows Update V 24H2. Check for Windows Updates: Go to Settings > Update & Security > Windows Update and check for updates Dec 16, 2024 · Download Synaptics/ELAN Touchpad Driver for Windows 11. Take care and have a good day. My touchpad randomly turns off and does not respond. But, every once in a while, very rarely the keyboard and Sep 6, 2023 · Hi everyone, I'm having a hard time making the Keyboard and touchpad work on this laptop. as of yesterday it will not work at all. Identify Your Product: Enter your laptop's model number or use the automatic detection tool. I have a HP Pavilion x360 14 Convertible PC 14-dy0000. Touchpad still not working Jan 1, 2025 · My 18month old HP Pavilion laptop Windows 11 version 24H2 (64-bit) trackpad mouse is also not working. Enable touchpad in Dec 28, 2023 · If possible, try connecting an external USB keyboard and mouse to see if they work. Mar 29, 2023 · Hi - I had to unplug the battery earlier today. I Aug 23, 2024 · I have a HP Pavilion x360 Covertible 14-dy0000 and my mouse/touch pad is not working with the new Windows 11 23H2 update. So i decided to install the windows drivers. Dec 8, 2023 · The touch pad has been extremely buggy ever since I updated this laptop to Windows 11; Currently, I am on Windows 11 23H2. HP Pavilion x360 touchpad not working Easy Fix Sep 2, 2024 · Both keyboard and touchpad work fine in BIOS (so isn't a hardware issue). Still didn’t work. I thought with this upgrade the problem would get resolv Jul 17, 2023 · hey HP community. Check if the touchpad works. This can help determine if the issue is with the internal hardware or if it's a broader system problem. Check the function keys: Look for a key on the top row of your keyboard with a touchpad icon (often F6, F7, or F9) and press it, possibly in combination with the Fn key. 3. At first it would happen sometimes, then more often. As I said, 100% cure is to get HP driver released for Win 11 23H2 or let hardware be replaced by HP (unless they really find the faulty one, which I dont Oct 8, 2024 · If your touchpad mouse is not working on Windows 11 version 23H2 and the driver is missing, here are some steps you can take to resolve the issue: Update Windows: Make sure your Windows 11 is fully updated. Please help. Download the Latest Drivers from HP Support. Keyboard n touch pad not working, Touchscreen works, Keyboard works in recovery mode, - 9143997 May 25, 2024 · It sounds like you're encountering a common issue with the touchpad driver on your HP Pavilion X360 15 Convertible PC. 3) If the updates are available, click on install and restart the May 28, 2023 · HELP!!! My touchpad has stopped working and it looks like I have to install a new driver for the HID touchpad (because there isn't a driver visible). And I am not sure the display replacement caused the problem but the keyboard and the touchpad of my computer does not work. It identifies as using it as a tablet when I am using it as a laptop. I proced to windows recovery, the situation remains the same. Restart your laptop and see if the touchpad starts working again. Device manager shows this. Mar 1, 2018 · Also, if you still have issues with your PC uninstall the touchpad driver from device manager and install the drivers using HP recovery manager. Version: 23H2. After many unhel Jul 25, 2019 · I have bought Spectre 360. I can reinstall the driver and most of the time the touchpad starts to work again. In This Video You Will Find How To Fix Hp Laptop Touchpad Not Working In Windows 11 / 10 ️. Check touchpad settings: Make sure the touchpad is not disabled or turned off. 9 Best Ways to Fix HP Laptop Touchpad Not Working in Windows 11,10 Jan 29, 2025 · Just a heads-up: Windows 11 isn’t officially recommended by HP for your Pavilion x360 - 14-cd0009la, which might explain the driver issues. They would work just fine in UEFI bios. I am unable to use the touch pad. Jan 17, 2023 · Hi @ 007juk, Welcome to the HP Support Community. Once the Windows 11 OS loads , the keyboard and touch pad Apr 12, 2021 · Firstly, perform Windows Update and HP Support Assistant: (do not skip any troubleshooting steps if you feel steps are repeating) To check for updates now, select the Start button, and then go to Settings > Update & security > Windows Update , and select Check for updates . 18 Rev. Bios update have been done. Both laptop and touchpad worked perfectly! So somewhere Windows does not like them! Jun 26, 2024 · Refer to this document: HP Pavilion x360 14 Convertible PC 14-dy0000 User manual. Have already tried deleting and reinstalling the touchpad, checking for updates, and several restarts. Eventually I had to restart my computer for it to work. I thought it was because my customer upgraded to Windows 11 Home and this HP model 15-cn1073wm was only supported on HP website for Country/Region: Hong Kong SAR loader Jan 6, 2017 · If scrolling is not working on the touchpad, see if it is disabled in the touchpad settings. Welcome to HP Support Community. Sep 19, 2022 · Welcome to HP Support Community. My system Model is HP Pavilion x360 Convertible 14m-dw1xxx. firstly, the touchpad gestures like two finger swipe do not work, and when I flip the laptop 360°, it doesn't deactivate the keyboard automatically like it used to. But, they both will show up if I click on "Show Hidden Devices". Aug 7, 2022 · I NEED TOUCHPAD DRIVERS WINDOWS 11. By following these steps, you should be able to troubleshoot and potentially resolve the touchpad issue on your HP Spectre X360 running Windows 11. Mar 11, 2025 · I purchased an HP Pavilion x360 convertible 14-dh1026TX laptop in 2020, initially working on Windows 10. If you installed thi Jan 30, 2025 · Many HP users who experienced touchpad issues following a Windows update reported that enabling the touchpad from the control panel fixed their problem. Options. My touchpad does not work ever since Microsoft installed an update to version 1607, my touchpad does not work. 2506 . I'm looking for the updated driver and it's not on the HP support website because the OS version I have doesn't match. I have a 10th gen intel based system model number dh1178tu, HP Pavilion x360 system. HP Notebook PCs - Troubleshoot the touchpad . Hoping to get some positive answer and solution. I very quickly found an issue with it. - Tapping the corner of the touchpad two times. Get support for your HP products, including troubleshooting, setup guides, and user manuals. Jun 25, 2024 · Since HP does not have drivers for Windows 11 for your Elan touchpad, you can try using compatibility mode or alternative drivers. HP Support Assistant Updates - 1) In the search box, type, and open HP Support Assistant. - 8455154 Sep 15, 2024 · Head over to the official HP Support website and enter your device's model number to locate the drivers for your HP Pavilion x360 14. surely HP has a simple fix for this problem? The instructions of goi Jun 24, 2024 · Using a HP Pavilion x360 Convertible 14-dy0xxx laptop with Windows 11 22H2 (OS Build 22621. It appears the pointer got stuck to the task bar and started opening different screens. Jun 21, 2022 · The touchpad works randomly and not for long. I am not sure what exact drivers should I update, can someone provide me the direct link of the touchpad drivers that I need to r Oct 26, 2024 · Hi @wlater,. (Code 10). Please follow the steps from this document to perform a system restore. Jun 22, 2024 · If Windows does not find an update, proceed to the next step. I do not see 23h2. which is weird. HP will not let me download any drivers on this device. 2506; The main issue is that the device manager shows an I2C HID device issue, (This happens on Windows 11 23H2 but for 22H2 does not appears) Get HP customer support for troubleshooting and fixing issues with your laptop's touchpad, keyboard, mouse, and USB ports. This is that whenever I turn on my laptop, the Feb 3, 2023 · Product: HP Pavilion x360 Convertible Laptop PC 14-dh0088tx Operating System: Microsoft Windows 11 My laptop's touchpad doesn't work and the hid device failed. Update the Touchpad Driver via HP Support Assistant Jun 14, 2024 · System Restore: If the issue started recently, consider using System Restore to revert your system to a point where the touchpad was working correctly. 0. I tried opening up Settings - Devices - Mouse & Touchpad - Additional Mouse Options But when I click it, it says, "control panel extension is incompatible with driver version" and once I click ok it kicks me out of the next page. Tried updating the drivers, but all the drivers are updated. Already tried so many things including resetting the laptop (keeping files option) but still the touchpad is not working. Welcome to the HP Support Community. I'm sorry to hear that you're experiencing issues with your HP Pavilion X360 touchpad. Sep 4, 2022 · Hi @ T8001 Welcome to the HP Support Community. May 3, 2022 · Product: HP Pavilion x360 Convertible Laptop PC 14-dh0047tu Operating System: Microsoft Windows 10 (64-bit) Hi, my laptop touchpad stops working randomly every 3-4 days. I checked the hidden device list too. Jun 19, 2024 · But don’t worry! This is a common issue and you can fix the HP touchpad not working quickly and easily! How do I fix the Touchpad not working on HP. Jul 10, 2024 · Hi, My touchpad is not working, I'm using . So here is my issue with more details than the previous ones. I tried downloading an updated driver and the download failed. Aug 14, 2024 · The issue you're encountering with the touchpad on your HP Pavilion x360 14 Convertible PC (14-dy0000) being incompatible with Windows 11 version 23H2 is likely due to outdated or incompatible touchpad drivers. Follow the steps below to enable the touchpad from the Control Panel: To open a Run box, press the Windows key + R. I have touchpad issue (not working) frequently. However the keyboard is working but i am not able to use the touchpad. I tried to find the driver on the HP Support website, but they have nothing. Just in case, it is my work station detail. Most importantly, in the "Bluetooth and other devices" of "setting", there are no options for touchpad at all. Jun 22, 2024 · Using a HP Pavilion x360 Convertible 14-dy0xxx laptop with Windows 11 22H2 (OS Build 22621. Thanks for bringing this to our notice. It hardly works for 5-10 mins, and that too occasionally and stops working. Aug 27, 2024 · Since you've already tried uninstalling the device, updating the driver, and even formatting your laptop, here are a few advanced steps you can try to resolve the issue on your HP Pavilion x360 14 Convertible PC. Oct 2, 2022 · Product: HP Pavilion x360 14 Convertible PC 14-dy1000 (436S6AV) Operating System: Microsoft Windows 11 after updating the windows 11 version 21h2 in version 22h2 ,my touchpad is not working, Need Windows 11 help? Product: HP Pavilion x360 Keyboard and touchpad stopped working after Window 11 upgrade. Tried restarting still faciung same issue. Aug 5, 2017 · Hello! I recently purchased an HP Pavilion x360 Convertible laptop (15-bk193ms). -Choose an old driver and use it. reset bios to default . I have had my hp pavilion X360 since early 2022 however about four months ago my touchpad (the built-in touchpad- not the wireless one as I have seen in many other forums) stopped working. Oct 27, 2023 · Since HP website is only offering Windows 10 drivers for your device, it would be best to reach them and ask for the driver for Windows 11. Then I found the option to upgrade to Windows 11. I'm really losing hope atp and very desperate as you can imagine. Update or Reinstall Touchpad Drivers: Jul 31, 2024 · I have an HP Pavilion x360 14-dy1097nr. This issue has persisted now for almost 4 months with the touchpad not working. In this HP forum but also with other manufacturers like Lenovo or Asus. Solved. Go to Settings > Windows Update and check for updates. I have read the same issues in various forums. Open the Control Panel (tap the Windows key and X key together and choose Control Panel). Whenever, the laptop touchpad is working then this driver is also not showing any error/warning. I had tried to update the latest BIOS and then install the new synaptics touchpad driver but it Aug 6, 2024 · If your HP Pavilion x360 14 Convertible PC's touchpad is not working, here are some steps you can try to resolve the issue. These untested updates are inconveniencing peoples lives. Sometimes, connections can become loose over time. I'd like to help! As I understand the touchpad quits working. - Updating my laptop. Then, to open Control Panel, type "control" and press Enter. May 29, 2022 · Here are the methods I've tried so far: - Restarting my laptop. I tried the followings methods. I tried everything above and nothing. Restart your computer and enable the touchpad. Recently the gestures in Windows 10 stopped working (two-finger scroll, three-finger swipe to switch apps, etc) but the move and click functions are fine. Dec 26, 2021 · I have this HP Pavilion x360 with i3 10th Gen, which is just a year old. Learn how to test and fix the touchpad when it has stopped working properly on HP Notebooks. Refer this article to know how to restore drivers using HP recovery manager. Please resolve my problem as it is very much required of me. Check Touchpad Settings: Go to Settings > Devices > Touchpad. I hope this helps. Even the cursor is not showing. It stopped suddenly without any updates. And after the Windows 11 update, it's the 2nd time this is happening. But in BIOS both keyboard and touchpad work perfectly, and also external keyboard and mouse works well. -Click Touchpad and Enable it. Without any working solution. , Windows 11 22H2 or even Windows 10). I see that you are facing touchpad-related issues on your system. 3007) and the touchpad doesn't work. Let me give you the link where you can reach them: HP Support Apr 21, 2021 · I recently had to clean install windows 10 on my hp laptop, and a few functions have stopped working. Howe May 14, 2019 · My TouchPad/ClickPad is not working completely. Go to the HP Support page for your model, search for the Pavilion x360 14 drivers, and download a Windows 11 or Windows 10 ELAN touchpad driver. rebooted . It eventually wouldn’t work even with restarting it, so I reset my entire laptop. They are perfectly working when i open bios setup while booting but as soon as the windows turn on they stop working. 1. Visit HP Support: Go to the HP Customer Support - Software and Driver Downloads page. Sep 30, 2020 · My HP Pavilion x360 Convertible 14-dh1xxx Mouse/Touchpad not working. Do not worry. Jul 13, 2023 · If the touchpad on your HP Pavilion X360 is not working, there are several steps you can try to troubleshoot and resolve the issue. Problem seems to be with "Power Management" of ELAN touchpad which has Aug 10, 2024 · If your HP Pavilion x360 Convertible 14 touchpad stopped working after updating to Windows 10 v22H2 and the drivers available on HP's website are only for up to v20H2, there are still several steps you can take to try to resolve the issue. Select Windows 11: Choose Windows 11 64-bit as the operating Nov 22, 2023 · on my laptop x360-14-dh1006nf, Laptop Keyboard and touchpad was working since long time and recently both didn't work in windows 11, but keyboard work in Bios and external keyboard work in windows. On Windows, touchpad gestures provide a great deal of convenience. That said, let’s try a few things: Check Windows Update for any driver updates under Optional Updates. Since Windows 10 22H2 drivers may not be available for your device, select drivers for an earlier version of Windows, such as Windows 10 64-bit or Windows 10 20H2. Thank you. Nov 10, 2024 · Hi, I just found out that after the recent OS update version 23H2, my touchpad stopped working. May 30, 2019 · HP Envy x360 replaced cracked touch screen and keyboard and trackpad would not work for me. Go to "Devices" and select "Touchpad. Dec 4, 2024 · TLDR: Touchpad not working, I2C HID device driver responsible for the touchpad has failed and keeps failing for months after driver and windows updates, older drivers do not solve the issue, BIOS tests reveal nothing, BIOS update did nothing, do not know if it is the hardware. wkicjgf pww hoprqa xmvoxf hfsik gmmo bwzltzs trfvw ywqr rruyq oaoummq fuywe ywaz couhoc koiehm