Windows hello this option is currently unavailable regedit " below that. Restart your PC and try to add a Windows Hello PIN again. Convenience PIN is enabled, everything in Windows Hello is not configured. How do I disable Windows Hello PIN login throughout the entire organisation? e. Feb 17, 2024 · When you're talking about using Windows Hello in a domain environment, are you referring to Windows Hello for Business (WHfB)? Windows Hello itself is available in consumer versions of Windows 10. In my organisation the settings to use these features are enabled, i got a screenshot of the "Convenience PIN" Policy for you to better understand what I try to say. Windows Hello not working on Windows 11 – In this case, the fingerprint sensor stops working due to disabled PIN login, an outdated biometrics driver, or missing Jan 10, 2024 · Click your Start Button, type regedit and hit Enter to open the Registry Editor. I have the message stating for windows hello face, fingerprint, and hello PIN "This option is currently unavailable- click to learn more" and when I do click "this device doesn't meet your organization's requirements for Windows Hello". We use only Windows 10 21H2 clients and Windows Server 2019 domain controllers. But now windows hello does not work. Apr 30, 2024 · You can also use the forgot PIN option to reset your Windows Hello PIN. Jan 3, 2020 · If your computer is joined to a Active Directory Domain (likely for an organization issued computer), you will need to contact the administrator to enable Windows Hello for Business by Group Policy or mobile device management (MDM) policy. In my case that key (and others in the same folder) are set to 1 thanks to the GPO and the PIN option is configurable, but for some reason the fingerprint Jun 22, 2022 · Hello, I am entirely unable to enable Windows Hello in our network. I ended up removing the PIN and now it says that this option is currently unavailable, try again later. ) If the User Account Control notification is appeared, please select [Yes] ③. Step 2. The fingerprint reader was working fine at first, but now it appears to not be working with windows hello. The camera is working. Here's a step-by-step guide to resolve these issues. On the Services console, scroll and right-click Windows Biometric Service. Jan 6, 2022 · I am having the same problem as this post: Windows Hello PIN/Fingerprint "This option is currently unavailable" I changed the same three polices in the solution to be "Not Configured" under Computer Configuration\Administrative Templates\Windows Components\Windows Hello for Business\ must be in the state "Not configured". msc and hit Enter. I've gone into Device Manager > Biometric devices and uninstalled Facial Recognition (Windows Hello) Software Device, restarted the laptop to prompt a reinstall of the driver, but the problem still persists. Feb 27, 2024 · Open Registry Editor by running regedit command. Press Win + R, type "regedit," and press Enter. It should now work properly. Disable "Use Windows Hello with your account" prompt. If Windows cannot access the NGC folder, you may encounter such issues. If you want to use key or certificate based Windows Hello you can follow the guides in the links. (never tried before so not sure is a recent issue)To start Feb 1, 2020 · I did that and the network issue got fixed. When I try to setup Hello I get "We couldn't find a camera compatible with Windows Hello Face". However, once you domain Method 5: Create an Entry in Regedit to allow PIN Logon Make sure to create a backup of your Registry since the steps involve registry modification: 1. Disable Windows Hello PIN in Windows 10 with Registry Editor You can also disable your Windows Hello PIN using the Registry Editor. Check if the Windows Hello option is now working. Step 1: Add registry DWORD Create the following registry entry: [HKEY_LOCAL_MACHINE\\SOFTWARE\\Policies\\Microsoft\\Windows\\System] “AllowDomainPINLogon”=dword:00000001 Step 2: Confirm Local Group Policy Apr 9, 2024 · I have a question. msc then hit enter Navigate to Policy then select Administrative Templates then Windows Components lastly Windows Hello for Business Choose Use Windows Hello for Business Select the disable option and hit Apply then click OK. Step 1: Open the Registry Editor. May 3, 2024 · Method – Check Settings for “Windows Hello Face” Settings > Accounts > Sign-in Options. Thanks Jul 27, 2019 · (Server 2016) I have not modified any group policy settings to mess with login options . The Ngc folder is saved in the Windows folder and is where the PIN information is stored. Before anything, it is a good idea to see that the fingerprint reader is devoid of dirt or spilled liquids. After the migration of some machines (for a client of us) with Quest, Windows Hello configuration doesn’t work. WHfB is integrated with on-premises Active Directory Domain Services (AD DS) or Azure Active Directory (AAD). In the past we have used the Lenovo tool, without Windows Hello, but now that's not an option. Your immediate reply and response are highly appreciated. Oct 11, 2024 · Here’s how you can fix this Windows 11 security feature: How do I fix Windows Hello face recognition in Windows 11? 1. After setting one up, I was able to use my fingerprint for a week before losing access to it and the "This option is currently unavailable" message was displayed in settings. Click on Computer on the left pane 5. Also, "Sorry - this PIN isn't working for your organisation's resources. But, some people "including me" when try to click on that the option "Change PIN" or edit etc isn't possible to be changed. Restart Windows. If you are experiencing one of the above issues, follow the instructions below to fix the problem. We understand the concern as you want to change the PIN to login to the PC. * * Note: This issue usually occurs on domain computers. Create a new DWORD (32-bit) Value named AllowDomainPINLogon in Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\System and give it a value of 1. This option is currently unavailable - Click to learn more-To try and solve this issue, I enabled Windows Hello for business from Intune -> Device -> enrollment -> Windows hello for business. Select [Facial recognition (Windows Hello)] ③, then click [Set up] ④. Recently, all my windows hello options are "currently unavailable. Adding the following registry entry might help fix the Windows Hello Fingerprint “This option is currently unavailable” in Windows 11. Once the registry editor opens up, navigate to the following location in the registry editor HKEY_LOCAL_MACHINE\SOFTWARE Mar 11, 2025 · Next, select Troubleshoot > Advanced Options > Command Prompt. On the login screen, click the Sign-in options entry and choose the one for your login password. Went to RegEdit, changed the AllowPIN key to 0, restarted, changed back to 1, restarted. -re-installing the driver. Jan 7, 2024 · Make sure the "Use Windows Hello for Business" policy is either Not Configured or Enabled. 7. Right-click on the Start icon and choose Run. Jul 31, 2024 · Option 2: Using the Registry Editor. To do that you need to navigate to Settings > Accounts > Sign-in options and enable the toggle under Windows Hello to enable this feature. For this, follow the below steps: Step 1. Jan 29, 2024 · Through my Microsoft account, I enabled Windows Hello so I can log in (I even reset it a few times), but through my settings Windows Hello still says "This option is currently unavailable". I used to have the fingerprint and PIN working up until a few days ago, but I turned the PIN off because I wanted to change it. Usually, this problem is caused by a corruption in the Windows Hello settings. Disconnect from Work or School Account. Dec 12, 2023 · Step 3: After that, switch to the Sign-in options to see if you can use PIN without the “Windows Hello PIN this option is currently unavailable” issue. Once Group Policy Editor opens, navigate to the following setting- Nov 2, 2022 · Hi ToriUC, I am Dave, I will help you with this. You can most probably run into face recognition issues on Windows 11 due to driver incompatibility. You may need to reregister your Hello options if needed. 1 Enable and Disable Windows Hello for Business via Group Policy 2. Above policy should not be configured. " Jan 11, 2022 · Windows Hello - Facial recognition ("This option is currently unavailable") Hello, I'm facing an issue where Windows Hello facial recognition isn't working anymore. Navigate to HKEY_LOCAL_MACHINE > SOFTWARE > Policies > Microsoft > PassportForWork. This option is currently unavailable - click to learn more. Jul 19, 2024 · Fix 5: Edit the Registry. I have gone to the Lenovo site to install drivers to try and get everything updated. May 24, 2021 · Windows 10 Pro, assume latest and keep up to date. User your work or school account. It will open the registry editor. Thank you for your post! I'm currently looking into your issue and will update as soon as possible. 4 If you experience any issues setting up your BRIO webcam to work with Windows Hello, you can download the Logitech BRIO for Windows Hello installer to help with the setup of the service. I can’t set up Windows Hello under Settings > Sign-in Options because the Fingerprint Oct 6, 2024 · Select Windows biometric services from the left column. I also have the "Facial Recognition (Windows Hello) installed in my A subreddit for the technical support of Windows 10 issues, this includes insider builds. Press WINDOWS + Q and search for Registry Editor. Update Registry Keys. " Oct 29, 2023 · Microsoft face authentication in Windows 10/11 is an enterprise-grade identity verification mechanism that's integrated into the Windows Biometric Framework (WBF) as a core Microsoft Windows component called Windows Hello. Open up the Regedit Editor; Once you are inside the Registry, navigate to the location mentioned below. HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\PassportForWork\PINComplexity Please provide a screenshot of that Registry Editor page. Dec 9, 2024 · At the Sign-in options, go through the registration process to re-register your biometrics. In the text field of the dialog box, type regedit and hit Enter to launch Windows Registry. When the old PIN is gone, click Set up , enter your password and add a new PIN. I setup the group policy to enable convenience PIN and biometrics, but it's still unavailable - some settings managed by your organization. Jul 17, 2022 · I understand that you are having Windows Hello PIN issues. HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\System. If you can't proceed to next method. It also says that "we couldn't find a fingerprint scanner compatible with Windows Hello Finger/Face ID" Nov 21, 2023 · So with the new update on Windows 11 23H2 there comes an issue regarding the Sign-in options in the settings, specific the "PIN" and "Fingerprint" or "Facial" options. When you click on WIndows Hello PIN thing you will probably get this message "This option is currently unavailable" - click to learn more. Maybe I need to completely re-install Windows 11? Jan 23, 2025 · Follow the instructions in this article to enable the hidden "Administrator" account by modifying the Windows Registry offline. Biometric authentication uses facial recognition or fingerprint to prove a user's identity in Nov 7, 2023 · Windows Hello is disabled for users and says ‘This option is currently unavailable’ for Facial recognition, Fingerprint and PIN. Nov 28, 2024 · The issues you’re facing—Windows Hello sign-in options being unavailable and the "some of the settings are managed by your organization" notification—suggest that your system settings may be influenced by a group policy or account restrictions. - Settings/Account/Sign-in options still shows Windows Hello disabled and greyed out (so I can't enable it), and Windows Hello PIN still shows as "This option is currently unavailable". -" problem on my HP laptop. To do that, open the Run window with the “Windows key + R” shortcut, type “regedit” and click “Ok”. Once the registry editor opens up, navigate to the following location in the registry editor HKEY_LOCAL_MACHINE\SOFTWARE Aug 30, 2021 · If you tried all the steps I gave which usually fix Hello Fingerprint including the Repair Install in Step 9, then look over this tutorial for a gold standard Clean Install which compiles the best possible Install of Windows which will stay that way as long as you stick with the tools and methods given, has zero reported problems, and is better Jul 15, 2024 · 3. May 11, 2020 · Hi,I recently forgot my windows pin password and I wanted to reset it but it says (This option is currently unavailable) and when I press the button where it says Tap or click here to fix it,it gives Device configuration profile -> Settings Catalog -> Windows hello for Business Options-> everything turn on and applied to user or machine group: "This option is currently unavailable" on the test machine Turn on convenience PIN sign-in -> turned on and applied to user or machine group: "This option is currently unavailable" on the test machine. If you have further questions about Windows Hello PIN/Fingerprint and why it is unavailable, provided are some queries that might give you better answers: 1. If the biometric login is deactivated via the Registry on your Windows PC, you can enable it by using the registry editor. This will open the Biometrics folder in the Registry Editor. -Configure Windows Hello. Under "Windows Hello PIN", click on "I forgot my PIN". Let’s start with the most obvious solution, which sometimes does the trick just fine. How to FIX: Unable to configure Windows Hello PIN in Windows 10. Try to create a new Administrator account. Now none of the options are available. Press Windows Key+I to open the Settings application. I'm not too familiar with Windows Hello, but I believe what you initially set up/enrolled in (Fingerprint / Face recognition) was Windows Hello. " I am trying to re-install Windows Hello, but so far haven't found how to do that. Method 5: Create an Entry in Regedit to allow PIN Logon Make sure to create a backup of your Registry since the steps involve registry modification: 1. Nov 3, 2023 · Type and search [Sign-in options] ① in the Windows search bar, then click [Open] ②. I am using Microsoft Surface Laptop 2 with Windows 10 Pro. Select [Get started] ⑤. -changed Credential Manage to automatic. Mar 29, 2019 · adding windows PC to domain; login as a domain user on windows mashine; What I need to work: fingerprint sensor login (windows hello maybe?) I think PIN login is required for fingerprint login (?) What I have already tried: in GPO allowed fingerprint sensor login (computer config AND user config (just to be sure) and Windows Hello, PIN login. In case that didn't work lets try using the Registry editor. The Windows registry is a database of configurations. Enter the PIN code you use currently to verify your identity ⑥. Step 1: Open the Registry Editor from the Start Nov 21, 2022 · 6. Now all of a sudden the Hello Face, Hello Fingerprint, and most importantly the Hello PIN are all giving the message: "This option is currently unavailable--click to learn more. Navigate to the location: Dec 28, 2019 · Hello, my Windows Hello facial recognition has recently stopped recognizing me after I changed glasses. Nov 18, 2022 · After updating to WIN 11 my fingerprint recognition stopped working. ; In the empty text box type “regedit” and then click on OK. Login to Windows using the Administrator account. Please try to toggle off "Require Windows Hello sign-in for Microsoft accounts", Restart your computer or Open Registry Editor then navigate to the following path HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\PasswordLess\Device Feb 28, 2022 · #windowshellofingerprint #finderprintrecognition #windows11Fingerprint recognition (Windows hello)- This option is currently unavailable in windows 11 is a c Jan 10, 2024 · Click on "Accounts" and then click on "Sign-in options". Method 3: Using Registry settings if you have Windows 10 Home installed. C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft. Please let me know the result. Table of contents 1 For Domain Joined / Intune Managed Windows 10 2 For non-domain joined/Intune managed and all other average users of Windows 10 2. Hence, apply the following steps to resolve it quickly on your PC. After a Windows update, all of a sudden the Windows Hello Face, Fingerprint, and PIN options - 7519719 This article shows you how to enable or disable Windows Hello Enhanced Sign-in - Windows 10 version 20H2 or later and Windows 11 Aug 12, 2019 · After that, on the Start button, then on Settings - Accounts and finally on Login Options. Nov 8, 2023 · Press Windows key + R and type gpedit. The same day, I went to go check my password to change it but then saw that under the PIN(Windows Hello) bar, it said "This option is currently unavailable". Then you can do the following: Step 1: Add registry DWORD. Step 3. On the right side, double-click on Allow the use of Biometrics and select Enabled. Checked for an alternate GPO that had the Windows Hello options enabled. Apr 4, 2023 · Install any available updates. Double-click the DWORD value named “value” and set it to “1” Exit the Registry Editor. Try using Windows Hello fingerprint authentication again. The last Windows Hello option is the pin, which works. Proceed to next step to disable the Windows Hello for business provisioning. Click Export 7. Try again later. 2. But, many users faced Windows 11 fingerprint not working issue as it says the option is currently unavailable. 1. Since I don't know the specific situation you are currently experiencing, I will suggest some steps that can be taken according to my experience: Try different login options: Mar 31, 2023 · 4. Possible Solutions to Windows Hello “This option is currently unavailable” Clear the NGC folder Apr 8, 2021 · This Tutorial Helps to Fix Windows Hello Fingerprint This option is Currently Unavailable Something Went Wrong Try Again#FixWindowsHellowFingerPrint#ThisOpt Oct 22, 2021 · Windows 10: A Microsoft operating system that runs on personal computers and tablets. Back to top Dec 26, 2020 · Go through the list of installed features and see if Windows Hello Face is listed. Therefore, I can't even change my pin. Click to “Learn More” and see message: We couldn’t find a camera compatible with Windows Hello Face Jul 28, 2020 · Basically I had to setup a PIN and currently get asked of it when trying to login. Remove the existing PIN from your computer by entering the password to verify your account. Renaming the NGC folder using the command prompt should remove all PIN settings and fix the problem. In the Command Prompt window, type regedit and press Enter. I've tried: -updating the driver. Open it. You can set the pin, but, after the reboot, it doesn’t work and Windows Hello says: “Option currently Unavailable”. I went into the settings to improve the recognition but the options to improve recognition or remove it are grayed out and it says that this option is currently unavailable and that "something went wrong, try again later. Sep 22, 2020 · I just purchased a ASUS Zenbook Flip S and Windows Hello worked when I set up my laptop, however right after setup, Face, Fingerprint and PIN sign-in options all say "This option is currently unavailable". For more information about setting up a PIN for Windows Hello, refer to KB article Setting up and using the Microsoft Hello PIN Login in Windows 11 and Windows 10. Jan 31, 2021 · Good afternoon, I have a company with 8 employees and we have 8 computers, and due to the evolution of the IT infrastructure we acquired a server with domain controller (windows server 2019). Similarly, enable the other Windows Hello options, if any. Same message. Solution for "Windows Hello PIN - This Option is Currently Unavailable" Check Security Settings: Open the Group Policy Editor (gpedit. The options to improve recognition and to remove this sign-in option are greyed out. All it takes is to: Navigate to Windows Hello in the Settings app. Mar 10, 2021 · Checked the GPO on the DC. Dec 18, 2024 · Hello, I’m experiencing an issue with Windows Hello on my system. I can obviously use my password as well, but I am trying to get rid of this PIN/Windows Hello feature all together. Windows Hello enables biometrics or PIN authentication, eliminating the need for a password. ’ My tech guys can’t figure it out, they don’t have any policies restricting Hello. If Windows Hello is not available, you will see a message: Windows Hello Face. I tried all different things suggested on this forum without any success. Restart your computer. Way 4: Edit Local Group Policy. Jan 18, 2023 · @Enterprise Architect. What can I do if Windows Hello is not available on domain? 1. Oct 10, 2023 · The first time this happened, I tried reinstalling drivers to no avail. Press Windows key + R key together from the keyboard. Aug 29, 2024 · In the Sign-in options tab, choose Windows Hello (PIN)for Windows 10 or PIN (Windows Hello) for Windows 11. Navigate to Computer Configuration > Administrative Templates > System > Logon. In this informative video, we will guide you through the process of resolving the "This Option Is Currently Unavailable" error associated with Windows Hello Now Navigate to the following Path. But if you have set up Hello for Business but it still doesn’t work on the domain, here are five quick fixes. Clean it thoroughly and use the fingerprint reader again to check for Windows Hello fingerprint recognition. Launch regedit. However, after a week I was randomly given the option to set up a fingerprint on the sign-in screen. Jan 16, 2021 · Firstly, open the RUN dialogue box by pressing WINDOWS + R altogether. Mar 20, 2023 · 2] Using Group Policy Editor. In the Registry Editor, select HKEY_LOCAL_MACHINE, and then select Load Configuration Unit from the File menu. All users log in with domain credentials. May 30, 2024 · 1. ; Enter your Microsoft account’s password to sign in. Jan 22, 2021 · Windows Hello works on a Computer when user is signed in with a local account. Dec 11, 2024 · FAQs About Windows Hello PIN/Fingerprint This Option is Currently Unavailable. Restart your device and check if the issue persists. " I can still sign in using my pin but fingerprint and facial recognition don't work. Finally proceed and deploy the following registry change to all computers in Active Directory, in order to disable the Windows Hello provisioning: Jan 16, 2025 · I go to Settings Account PIN (Windows Hello) and it says THIS OPTION is CURRENTLY UNAVAILABLE !! But I AM singing in with MY pin **** whatever each day. Oct 4, 2023 · Visit this page on how to Setup Windows Hello for Business because the instructions are too lengthy to fit in one article. I had mine set to Enabled. Check if you have the options now. Please note, the advice given is to be done at your own discretion. I have tried many options on the internet like enabling "Windows Hello for Business" in GP and the settings in "Biometrics" in GP and even adding a registry key to enable it but NOTHING has worked! Sep 24, 2024 · If you see the Windows Hello Face This option is a currently unavailable message on Windows 11; keeping your drivers up to date will make a difference. About Windows Hello, you must select the camera or fingerprint reader. If Windows Hello Face is not listed, click Add a feature. 2212. Check Registry: If you're comfortable editing the Windows Registry, you can check the settings for Windows Hello there. Carefully follow the steps mentioned below – Boot Windows into the Safe mode. somewhere in Azure portal, etc. Compare perhaps with the other computer. -Select remove to remove the face scan or fingerprint reader. To fix this, delete the folder and set up the PIN Ever since I got my computer set up I can't seem to get my windows, hello to work on my PC. Now, on the left side panel, click Family & other users and then click on Add someone else to this PC. I am using a 2019 asus vivobook x510u with windows 11 home 23H2. Aug 15, 2016 · To enable a convenience PIN for Windows 10, version 1607, enable the Group Policy setting Turn on convenience PIN sign-in. " I never had the option to use facial recognition in the first place as the LG Gram has no IR camera, but was able to try to add another fingerprint a week ago. To resolve this issue, go straight to Method-3 below. Windows Hello - "This option is currently unavailable" So I have a particular user who can't use Windows Hello at all. I'll be happy to assist you today. Create/edit and set AllowDomainPINLogon registry DWORD (REG_DWORD) to 1. I've tried disconnecting my school account and restarting my computer but that made no difference. If you are on Windows 10 Home edition, you can change the registry settings to enable PIN sign-in option for all users. Reinstall the biometric driver. Making some changes in Local Group Policy may help fix the “Windows Hello PIN this option is currently unavailable” issue as well. After activating the "Administrator" account, restart your computer and on the login screen, click the "Administrator" user to login in Windows. Aug 17, 2019 · I just bought a Specter x360 today, but when I try to set up Windows Hello Face and Fingerprint, it says "This option is currently unavailable", and "Something went wrong-- try again later" Below, it says "Windows Hello is preventing some options from being shown" I've troubleshooted my device, and I have the latest Windows update. Close Registry Editor and reboot your system. Change the PIN after logging in password. Plan a Windows Hello for Business Oct 18, 2020 · My Windows Hello, Fingerprint, and PIN says "this option is currently unavailable" My hello face has never worked despite my device having a camera. Oct 15, 2024 · This computer comes with a fingerprint and facial recognition, but when I go to set it up in Miscrosoft settings -> accounts, it says that fingerprint and face ID is currently unavailble. Aug 2, 2024 · No. Step 6: Click on the File menu and choose Load Hive. There is a message above stating that ‘Some of these settings are managed by your organization’ Machines are connected to Intune and Windows Hello for Business is enabled there at the tenant level. Method 2. First, follow the path below: C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft Jan 14, 2020 · This guide is suitable for both domain joined/Intune Managed and non-domain joined/non-Intune Managed Windows 10. Feb 19, 2024 · Type and search [Regedit] in the Windows search bar ①, then click [Open] ②. 3. Why does Windows Hello PIN say my PIN is unavailable? There are multiple reasons why Windows Hello PIN is Jan 30, 2025 · Issue with Windows Hello on Windows 11 - fingerprint recognition option currently unavailable Hey, I’m having an issue adding a new fingerprint on Windows 11, when I click on the sign in options it says “this option is currently unavailable” and to try again later, the button to set up another finger is greyed out. May 2, 2022 · - Windows 10 did not recreate the folder when I restarted Windows. Any mistake can cause errors and BSoDs, leading to critical system failure or data loss. However, it is possible that you or an application disabled this option, and that’s the leading underlying cause behind Windows Hello not working. Enter Windows Hello Face in the search bar. I know it. Go to Computer Configuration > Administrative Templates > Windows Components > Biometrics. Dec 7, 2021 · I have a windows 10 system that we need to enable fingerprint authentication on. exe and go to: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\PolicyManager\default\Settings\AllowSignInOptions. For automatic scans of missing or outdated drivers, we recommend using specialized software. " Original post https I am the only user and the administrator of my personal computer and recently updated Windows 10 Home to version 1903, OS build 18362. But issue persists, What do you think could be the issue. Related: How To Fix Windows + Shift + S Not Working In Windows 10 Jul 29, 2024 · Here are the most common causes for Windows Hello to stop working: PIN login is unauthorized: The PIN login authorization needs to be enabled to use Windows Hello. On the setup page is a message under each option “This option is currently unavailable. Create the following registry entry: Mar 19, 2018 · In almost every other case both the fingerprint and PIN options under Windows Hello are greyed out and can be fixed by, at a minimum, setting the registry key “AllowDomainPINLogon” to 1. Sep 4, 2022 · Fingerprint recognition (Windows Hello) shows " This option is currently Unavailable" Facial recognition (Windows Hello) shows "This option is currently unavailable" PIN (Windows Hello) shows " This option is currently unavailable" How to resolve the fingerprint recognition. Right-click on it, and then select “ Start” from the list that appears. Unfortunately, you can’t continue setting up fingerprint recognition because you either don’t have a fingerprint scanner on your laptop or have one, but it is not Aug 11, 2020 · Windows Hello - This Option is currently unavailable. Jun 19, 2021 · I'm John an Independent Advisor and a Windows user like you. In my case, it was simply a misconfigured Group policy setting. Nothing worked it still says that the option is currently unavailable. Mar 25, 2020 · Solved: I have an HP Envy 17t with Windows 10 Home 64. Enable Windows Hello from Windows Registry. Windows Hello face authentication utilizes a camera specially configured for near infrared (IR) imaging to authenticate and Sep 2, 2024 · windows hello currently unavailable [Solved] My device is Asus Zenbook Q415M, previously I used the face unlock function, but now I cannot use it. Jul 6, 2024 · If you see a Windows Hello isn't available on this device message here on your Windows 11/10 PC, here are a few things you need to take a look at. Nov 30, 2021 · Fingerprint reader not working on Windows 11: "This option is currently unavailable" I recently got a Dell Inspiron with Windows 11 preloaded. First, open the Registry Editor on your PC or laptop. I look forward to helping you. Then open Explorer and navigate to the following path. May 23, 2023 · Re-register Your Fingerprints. please help me to figure this out. ; On the registry editor window, navigate to the following path, Jun 10, 2024 · Windows Hello Face. 2 Enable and Disable […] Jan 18, 2025 · I understand that your Windows computer has Windows Hello PIN unavailable and Windows Hello fingerprint authentication unavailable. Dec 5, 2020 · 6. Jul 9, 2020 · Hi, Thank you for writing to Microsoft Community Forums. Don't get confused though. Try FIX IT GO TO FIX and it asks me to SIGN IN but when I use my Personal Account it says you can't sign in here with a personal account. Places that might pertain: Registry keys HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\PolicyManager\default\Settings\AllowSignInOptions and HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\System and in GPO Computer Configuration\Administrative Templates\Windows Components\Biometrics Disable Windows Hello in Registry Editor. Option 2: Restart Biometric Services. Now I cannot even enable it again. Select the feature from the results and click Install. Type regedit and click OK. Use Windows Hello for Business policy settings to manage PINs for Windows Hello for Business. I suggest that you try to delete the folder where the PIN information is stored and then try again. If there is no sign-in option, proceed to solution 1. . Exit the Group policy editor and reboot the computer. Go to HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\System. 2020. Hi Experts, Yesterday we have bought two brand new HP Envy 13 AQ 1013DX and as per our normal procedure installed Windows 10 Pro 2004 and Joined Domain and everything installed and configured as per our requirement. -disabling and re-enabling the driver. Enable Windows Hello Sign-in Options Oct 23, 2023 · To log in with a password, click Sign-in options on the sign-in screen, click on the password icon, enter your password, and then hit Enter. Step 5: In the Registry Editor, select HKEY_LOCAL_MACHINE. If you are the administrator, please find further information here: Dec 13, 2020 · 6. Dec 4, 2020 · 6. Before computers were added to the Jun 20, 2023 · The question is what is different in the GPO rules for your computer. Over the past few days, the settings sign-in options tab display the Dec 7, 2024 · I've just recently fixed the "This sign-in option is disabled because of failed sign-in attempts or repeated shutdowns. Feb 16, 2025 · I have an Inspiron 14 2 in 1 with Windows 11. Ensure the "Turn on convenience PIN sign-in" policy is enabled. everything checks out but I'm receiving the "That Nov 23, 2024 · Computer>Administrative Templates>Windows Components>Windows Hello for Business>Use Biometrics. msc). On the Registry Editor window 4. Sep 10, 2020 · 9. Method 2: Enabling Windows Hello in Registry. The problem is that as soon as all the computers were added to the domain, it is no longer possible to define and login with PIN, fingerprint or face (windows hello). I tried you advice above but it didn’t work, I still get the same message. , but it’s all well configured. Restart the system. Note: It is recommended that you create a System Restore point before editing registry. Windows Feature Experience Pack 120. Jul 29, 2017 · After we upgraded our windows, Hello stopped working. Things I have tried and failed: Sep 27, 2022 · Press Windows + R keys simultaneously on your keyboard to launch a Run dialog box. 0I wanted to change my Windows Hello PIN. All options, including PIN, Fingerprint recognition, and Facial recognition, are showing as "This option is currently unavailable" under Settings > Accounts > Sign-in options. Now, click on Windows Hello PIN. Computer>Administrative Templates>Windows Components>Windows Hello for Business>Use Biometrics Computer>Administrative Templates>Windows Components>Windows Hello for Business>Use Windows Hello for Business THEN, add the reg key mentioned above manually: In this article, I have compiled a list of possible solutions for you to try to resolve the issue – Windows Hello “This option is currently unavailable”. You can access its settings via WinX Menu Oct 6, 2024 · This tutorial will show you how to enable or disable Enhanced Sign-in Security for all users in Windows 11. 1-Restart your computer while holding the SHIFT button 2-The Advanced Startup menu will open on the boot. Any advice would be very much appreciated. After this, check to see if you can set up Windows Hello Jul 25, 2020 · My Windows Hello Face was working perfectly until recently both my Windows Hello Face and the Windows Hello PIN stopped working, so I could only use my password to sign in. Found none. -edit registry values. Jun 22, 2024 · Let's resolve the issue with Windows Hello PIN configuration. This guide covers how to enable Windows Hello, NOT Windows Hello for Business. Nov 20, 2024 · Caution – Registry keys are critical system components and should be modified carefully. 3-Go to Troubleshoot. Regards. Dec 7, 2020 · For more information about Windows Hello biometrics, see: Windows 10 sign-in options and account protection | Microsoft Support; Windows Hello | Microsoft Docs; Windows Hello biometric requirements | Microsoft Docs; Windows Hello | Microsoft Docs Windows Developer; Making Windows 10 More Personal and More Secure with Windows Hello - Windows Oct 8, 2024 · Hello, I used to be able to log-in using a PIN on my PC (not a laptop) but Windows didn't allow me to change it, so I removed it. We’ve already checked the Registry keys, the GPO ecc. Yes you are right, "Windows Hello PIN" is same as the pin you use to unlock the computer and from lock screen we can only reset the PIN using Forgot Pin option. Every single Windows Hello option shows as "currently unavailable. Navigate to the following key in your registry by navigating at the left pane: Mar 20, 2024 · This option is currently unavailable – This is when the Windows Hello Biometrics and facial recognition stops working due to a Windows update or Group Policy settings. Active Directory, Intune), but you don't want to use Windows Hello for Business, proceed to enable the "Turn on Oct 17, 2022 · If the option is greyed-out, click “Change settings that are currently unavailable” first to allow administrator access so that you can make changes to the available options. Hit the WINKEY + R button combination to launch the Run utility, type in gpedit. The following GPOs are set: Computer Configuration > Policies > Administrative Templates… Apr 9, 2020 · Similarly disable the other Windows Hello options if any. I apologize, Community is just a consumer forum, due to the scope of your question (Domain Managed Account) can you please post this question to our sister forum on Microsoft Q&A in the Azure AD section (linked below) Sep 25, 2024 · Hello, all of a sudden my fingerpring recognition is not working over the last few weeks, when I go to accounts, sign in options it says that the option is currently unavailable and that we couldn't find a fingerprint scanner compatible with windows hello fingerprint. Sep 30, 2019 · I just bought a new laptop the other day and for the first few days I had no problems setting up a pin and fingerprint sign in. Open Registry Editor 3. I tried to set it up again in settings but it says that "This option is currently unavailable", and then "Something went wrong. Click View and make sure 'Address Bar' is turned on. Nov 9, 2022 · If you have a scenario where an AD domain joined, Azure AD joined or Hybrid Azure AD joined computer is saying that the Windows Hello features are currently unavailable, try these steps. From the left-hand side click on the System and from the right-hand side right-click on an empty area and choose New > DWORD (32-bit) value. Windows Hello relies on biometric Oct 17, 2023 · Note that this problem may come in different forms, including Windows hello PIN This option is currently unavailable, This setting is managed by your organization, This option is currently unavailable Something went wrong try again later, This option is only available when connected to your organization’s network. Paste this into the Address Bar at the top and hit Enter. It says (this option is currently unavailable). Please create restore points before attempting any fixes. g. msc and click OK. Once device is domain joined, the user settings for domain users is grayed out and does not allow changes. Computer>Administrative Templates>Windows Components>Windows Hello for Business>Use Windows Hello for Business. Security: The precautions taken to guard against crime, attack, sabotage, espionage, or another threat. If you are experiencing the reported problem on computers that have been set up for an organization (e. Mar 10, 2023 · Open the Registry Editor window by typing “regedit” in the search bar, the Start menu, or the Run dialog box which can be accessed with the Windows Key + R key combination. Add a registry entry. Step 7: Navigate to C:\Windows\System32\config, select the Software file, and click Open. I setup pin and fingerprint when i first got the laptop and never had any issues since untill 2 days back when i noticed that under the 'sign in options' settings, pin and fingerprint recognition are currently available. He's changed devices along the years and he always got "This option is currently unavailable" when trying to log in with Windows Hello on all devices, making him revert to logging in with his password instead. I only set up PIN and Fingerprint during setup and I can still sign-in with them no problem, I just can't access them in settings. (The left-side search illustration below is in Windows 11, and the right-side is Windows 10. Jan 7, 2025 · Step 4: In the Command Prompt window, type regedit and press Enter to open the Registry Editor. Kindly click on the Windows Logo and on search type regedit 2. 3 Once the update is complete, go to Windows Settings > Accounts > Sign-in options and select BRIO 4K Stream Edition for Windows Hello. The Accounts → Sign-in Options settings should now be restored. Enable "Turn on convenience PIN sign-in" using Group Policy. Step 2: Paste the below path in the Registry Editor’s address bar and press Enter. Once you open Run dialog box, insert services. When I open Accounts and scroll down to Sign-in options, click it, I see Facial recognition (Windows Hello) but below the title is "This option is currently unavailable. Then delete the folder named NGC. Mar 31, 2023 · Issue with Windows Hello on Windows 11 - fingerprint recognition option currently unavailable Hi, I’m having an issue adding a new fingerprint on Windows 11, when I click on the sign in options it says “this option is currently unavailable” and to try again later, the button to set up another finger is greyed out. Sep 22, 2016 · We mostly run Win 7 Pro in our org of about 60 computers, but we now have two new different models of computer (Thinkpad T460s and HP ZBook Studio) that are running Win 10 Pro Anniversary Update (all recent updates installed) and part of our domain (Server 2008 DC). Feb 3, 2022 · PIN (Windows Hello) (Windows 11) - This option is currently unavailable I had an issue on my personal laptop where my organisation required that I change my pin. Find the drive where your operating system is located (usually C drive) and go to this path: Windows\System32 Oct 27, 2022 · Windows Hello is a great way to protect your system from hackers who use brute force attacks to gain the system access and therefore you must enable Windows Hello in Windows 10 Settings. Jan 30, 2023 · If you don’t want to create a GPO for this, you can just create a registry key on each machine to allow this. Jan 15, 2024 · If your laptop doesn’t have a compatible fingerprint scanner, Windows 11 displays “This option is currently unavailable” in the Sign-in options section of the Settings app. Close the registry editor, restart your device and check if the issue persist. Then, click on Accounts. Click File 6. You may Jan 11, 2022 · PIN option is unavailable (Windows Hello PIN option missing). jmwos whvnc qghkg awpak afia bylgod aucnejb zulaka ybiqfs wgfgfr yajpvp lkmd hkavcmap hvltz scd